MeL Delivery Frequently Asked Questions

Sometimes when I print out labels it prints the wrong address. Why is that?
Some library cooperatives in the state (specifically Lakeland and The Library Network) are the central pick/up and drop/off sites for their member libraries. In those cases, the label maker site prints out the address of the cooperative and a code or name for the library where the materials needs to end up. For example, if you want to send something to the Southfield Public Library, either choose Southfield from the list, or do a search for it. Double-click on the name (so it appears in the "Selected Address List") and click on "Make Label(s)". This will result in a label that prints the TLN address with TLN's delivery code for Southfield (which happens to be 11).

How much does it cost?
Please see our pricing page, located on this web site.

How is the pricing structured?
The price is a flat-rate, per-stop fee. Libraries pay for service on an annual basis.

How do I sign up?
Please order MeL Delivery through MLC's online store, Melba Moose. If you have questions about using our online store, please contact Sue Alt. Libraries may join MeL Delivery on a monthly basis, beginning the 1st of every month.

How do I change the number of days I get delivery?
If you are already on MeL Delivery, but would like to change the number of days you receive service, please email Sue Alt.

Who can participate?
Participation is open to any public, academic, school, and special library, library cooperative, school district, ISD or REMC in the state and does not require membership in the Michigan Library Consortium (MLC).

Who is participating?
Please see the list of participants.

What if my library has more than one branch?
Each building where you want delivery will need to sign up for the service. So, for example, if you're a public library with three branches, the main library and each of the three libraries will need to sign up for service. However, the main library can sign up as a stop and deliver materials to the branches using your own system.

Can I choose my days?
Yes and no. Service days are as follows:

2 days/week:        Monday and Thursday
3 days/week:        Monday, Wednesday, Friday
4 days/week:        Choose your days
5 days/week:        Monday through Friday

When can I start?
Libraries may join MeL Delivery on a monthly basis, beginning the 1st of every month.

How do I ship things?
Please see the MeL Delivery Shipping Procedures.