MeL Delivery Frequently Asked Questions

Sometimes when I print out labels it prints the wrong address. Why is that?
For libraries with central delivery hubs or branches the label will print the central delivery address.

How much does it cost?
Please see our pricing page, located on this web site.

How is the pricing structured?
The price is a flat-rate, per-stop fee. Libraries pay for service on an annual basis.

How do I sign up?
Please  contact Sue Alt. Libraries may join mid-year, beginning the 1st of every month.

How do I change the number of days I get delivery?
If you are already on MeL Delivery, but would like to change the number of days you receive service, please email Sue Alt.

Who can participate?
Participation is open to any public, academic, school, and special library, library cooperative, school district, ISD or REMC in the state and does not require membership in the Michigan Library Consortium (MLC).

Who is participating?
Please see the list of participants.

What if my library has more than one branch?
Each building that requires a delivery stop will need to sign up for the service. So, for example, a public library with three branches with individual stops would need 4 service agreements. However, the main library can sign up as a single stop with materials delivered via an internal delivery system.

Can I choose my days?
Yes and no. Generally, service days are as follows:

2 days/week:        Monday and Thursday
3 days/week:        Monday, Wednesday, Friday
4 days/week:        Choose your days
5 days/week:        Monday through Friday

When can I start?
The beginning of the next month after paperwork is submitted.

How do I ship things?
Please see the MeL Delivery Shipping Procedures.